Privacy Policy
Last updated: January 2025
1. Introduction
Shipnative ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Name and contact information (email address)
- Payment information (processed through third-party payment processors)
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business Transfers: In connection with any merger, sale, or acquisition of assets
- With Your Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to object to processing of your information
- The right to data portability
- The right to withdraw consent
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use Google Analytics to collect and analyze information about how visitors use our website. Google Analytics uses cookies and similar technologies to collect information such as how often users visit our website, what pages they visit, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics to improve our website and services.
Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. For more information about how Google uses data when you use our website, visit Google's Privacy & Terms.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@shipnative.app